Are you working all hours but not seeing the financial payoff? There’s a reason this happens so often to service providers. It’s because their time “evaporates” … … much like whisky evaporates from the barrel over time. Which explains why you can always seem to find yourself overworked … and with less than you thought … Read More
I’ve worked with many business professionals who really wanted to raise their fees. But they were concerned about losing clients, or having their pipeline dry up as a result. No question, there are lots of reasons to raise your process. And lots of ways to go about doing do without backlash from the clients you … Read More
The pandemic has given us all an opportunity to ask the big questions of our business. Do we like our work?Do our clients value what we do for them?Are we being paid what we deserve? Often, the answer is “no.” So if you’re looking for a better class of client – not just any client … Read More
On the plus side, they can be a way to get business, and come across as a caring professional. On the down side, you open yourself up to tire kickers, DIYers, and those looking for 3rd, 4th, and 5th opinions…until they finally find someone who agrees with them. There’s no one way do go about … Read More
Did you know …? … One of the best places to find a better way to run your business is by looking at how you work with your clients. Why? Because in my experience, many professional service providers – while brilliant at what they do — overgive to their clients. And that hurts you AND … Read More
2020 has made lots of my consulting clients feel like Rocky Balboa in the 15th round with Apollo Creed. Beaten and battered by the 1-2 punch of COVID and its wake of social, political, and economic disruption… … to the point where they’re no longer panicked. Just numb and exhausted. BUT STILL STANDING. They still … Read More
During tough times, it’s a beautiful thing to want to be compassionate. But when it comes to not getting paid and leaving money on the table, that kindness and compassion can be devastating to a small business. Recently, I’ve been talking to clients about having “money conversations” and how to get paid faster. You don’t … Read More
What is it that makes clients feel welcome … and want to go back to you? It involves more than just handing out coffee mugs with your logo on it. It’s about a welcoming experience. (Like the one I had with Gina Le at Gina Le Salon) In this short video, I give #solobiz and … Read More
Do you like your clients? Do they respect the advice they give you? Does it feel like a collaborative relationship when you’re working together? If not, that’s a sign you need to shore up your intake process. (Do you have one?) During challenging times, it’s tempting to take any client that has a pulse and … Read More
As Seen In … Why did you start your company? If I had to guess, it could be for any number of reasons. Your boss was an idiot. You wanted to make a difference in the world. You wanted to work in a collaborative spirit with other people, instead of always watching your back. You … Read More
Listen to the Episode Below: As entrepreneurs, we often only want to talk about our top line. Your big money is the sexiest part of running your own business, but how can you guarantee bragging rights (and scale) if you don’t understand where the money is coming from? Having a financial brain on the team … Read More
Listen to the Episode Below: One of the significant challenges for growing and scaling a service business is attracting–and gaining traction with–clients. Are you leading your sales efforts (and your team) with confidence … or “a case of the Mondays”? How do you transform that begrudging “have-to” attitude into an engaging “get-to”? In this episode, Dr. … Read More
